This is Solar X Inc. Privacy Policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.solar-x.ca (the “Site”).

 

1. The personal data we will collect;
   
2. Use of collected data;
   
3. Who has access to the data collected;
   
4. The rights of Site users; and
   
5. The Site’s cookie policy.
   

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

We collect Device Information using the following technologies:

 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• Email information if you choose to provide your email to join our newsletter.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

 

Additionally, we use this Order Information to:

-Communicate with you;

-Screen our orders for potential risk or fraud; and

-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• We also track your history as a customer for returns or product updates.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use this information to send you your newsletter updates should you choose to subscribe. Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

• Create advertising for individuals.

The data we collect when the user performs certain functions may be used for the following purposes:

• Communication; and
  
• Delivery of products.
  

 

 

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
   
2. Email address;
   
3. Phone number;
   
4. Address; and
   
5. Payment information.
   

This data may be collected using the following methods:

1. Shopping;
   
2. Creating an account; and
   
3. Booking an appointment.
   

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use woocommerce to power our online store–you can read more about how woocommerce uses your Personal Information here:  https://woocommerce.com/document/marketplace-privacy/ We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use Facebook tracking on buttons for ads clicked to page. For a better understanding about how Facebook uses your personal information read here: https://www.facebook.com/policies/ads/ .

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”)

 

educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

 

You can opt-out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to certain employees bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

 

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

How Long We Store Personal Data
User data will be stored for 180 days.

You will be notified if your data is kept for longer than this period.

 

 

 

TERMS & CONDITIONS

 Introduction

Welcome to Solar X Inc., accessible at solar-x.ca (“Website”). By accessing our Website, you, the user (“User,” “you”), agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and all applicable laws and regulations governing the collection, use, and sharing of personal information in Canada.

Acceptance of Terms

By accessing and using the Website, you accept and agree to be bound by these Terms. If you disagree with any part of the terms, you must not use our Website.

Changes to Terms

Solar X Inc. reserves the right, at our discretion, to modify these Terms at any time. By using the Website after such modifications are posted, you agree to be bound by the revised terms.

Privacy and Personal Information

We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws. Our Privacy Policy, accessible on our Website, outlines how we collect, use, disclose, and protect your personal information.

User Conduct

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website.

Intellectual Property

The content, layout, design, data, databases, and graphics on this Website are protected by Canadian and international copyright laws. Unless expressly permitted by Solar X Inc., you may not copy, distribute, display, reproduce, or transmit the Website’s content in any form or by any means.

Limitation of Liability

Solar X Inc. will not be liable for any damages of any kind arising from the use of this Website or from any information, content, materials, or products included on or otherwise made available to you through this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Governing Law

These Terms and your use of the Website are governed by the laws of Canada and the province in which Solar X Inc. is registered. You agree to submit to the exclusive jurisdiction of the courts located within the province for the resolution of any disputes arising out of or relating to these Terms or the Website.

Effective Date

These Terms are effective as of July 7th, 2018.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

info@solar-x.ca or by mail using the details provided below: 955 Bay St, 2307, Toronto, ON, M5S0C6